Headquartered in Virginia Beach, Virginia, Life Protect 24/7 is a medical alert company that handles everything from booking sales for medical alert products, delivering the products, activating them, and providing customer service. Thanks to Life Protect 24/7’s devices, customers nationwide are assured of medical attention when they make a call.
When patients or seniors press the SOS button, they are instantly transferred to a care specialist stationed at one of the organization’s medical alert units. The care specialist will then speak to the patient through the mobile unit which has a sensitive speakerphone. The patient can instruct the care specialist to contact a family member, a friend, a neighbor, or even an ambulance, which the specialist will do.
Once the SOS button is pressed, calls do not go directly to 911. However, care specialists can call 911 if the patient instructs them to do so. The procedure the care specialists follow once a call is made will be determined solely by the patient. In fact, once a cellular unit is purchased, the patient can input specific instructions into the program which care specialists will follow once the SOS button is pressed. The medical alert facilities operate around the clock to handle emergency calls whenever they are made.